Environmental Services Lead Technician

Exceptional Care for Children; Newark (DE); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

100% Employer Paid Health Insurance

Generous Paid Time off

403B with Employer Match

Life and disability insurance

Job summary

Exceptional Care for Children in Newark, DE is seeking an Environmental Services Technician Lead to provide hands-on leadership for housekeeping and laundry operations within our facility. The Lead will coordinate daily assignments, train staff, monitor quality, and ensure infection prevention standards are met, while maintaining a clean, safe and welcoming environment.

This role requires a high school diploma, at least 2 years in EVS or healthcare cleaning, strong communication and

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of housekeeping, environmental services, custodial, laundry, or healthcare cleaning experience.
• Ability to read, write, speak, and understand English.
• Basic computer skills including Microsoft 365 and Outlook.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and lead a team effectively.

Responsibilities

• Assign and coordinate daily work schedules and zone assignments.
• Provide day-to-day leadership, direction, and support to Environmental Services staff.
• Conduct quality inspections to ensure departmental standards are consistently met.
• Monitor employee productivity, attendance, punctuality, and adherence to policies and procedures.
• Assist with onboarding and training of new employees.
• Coach team members on proper cleaning techniques, safety practices, infection control standards, and customer service expectations.
• Communicate departmental priorities, staffing needs, and operational concerns to management.
• Ensure adequate supplies, chemicals, and equipment are available for daily operations.
• Assist in managing workflow during high-volume periods, emergencies, and staffing shortages.
• Serve as a role model by demonstrating professionalism, accountability, teamwork, and excellent work habits.
• Help investigate and resolve service concerns or environmental issues promptly.
• Participate in departmental meetings, audits, inspections, and regulatory surveys.
• Assist management with performance documentation and corrective action recommendations when necessary.
• Maintain accurate records, checklists, and departmental reports.

Skills

Team leadership

Communication

Problem solving

Organizational skills

Infection control awareness

Education

High school diploma or equivalent

Tools

Microsoft 365

Outlook

Job description

Environmental Services Technician Lead

Job Title: Environmental Services Technician Lead

Department: Environmental Services / Housekeeping & Laundry

Reports To: Environmental Services Manager / Facilities Manager

Schedule: Full-Time, 40 Hours Per Week Tuesday - Saturday until July 2027

Position Summary

Exceptional Care for Children (ECC) is seeking a dedicated and experienced Environmental Services Technician Lead to provide hands‑on leadership for housekeeping and laundry operations within our facility. The Lead is responsible for maintaining a clean, safe, sanitary, and welcoming environment while ensuring compliance with infection prevention standards, departmental procedures, and regulatory requirements.

In addition to performing environmental services duties, the Lead will serve as a working supervisor by coordinating daily assignments, providing guidance and training to team members, monitoring quality standards, and assisting with departmental operations to ensure exceptional service throughout the facility.

Environmental Services Responsibilities

• Maintain a clean, safe, and sanitary healthcare environment throughout assigned areas.
• Follow all infection prevention and isolation precaution policies and procedures.
• Wear appropriate Personal Protective Equipment (PPE) as required.
• Prepare and properly use cleaning and disinfecting solutions according to established standards.
• Clean and disinfect patient rooms, bathrooms, common areas, offices, corridors, and treatment spaces.
• Remove trash and soiled linens and replace liners as needed.
• Dust mop, wet mop, scrub, and maintain floors throughout the facility.
• Perform floor care activities including stripping, waxing, buffing, and refinishing as scheduled.
• Clean and sanitize sinks, fixtures, furniture, equipment, walls, ceilings, and overhead surfaces.
• Replenish soap, paper products, sanitizers, and other supplies.
• Assist with wheelchair cleaning and sanitation procedures.
• Maintain equipment storage areas and ensure cleaning equipment is properly maintained and operational.
• Respond to routine and emergency cleaning needs as they arise.

Laundry Responsibilities

• Collect, sort, wash, dry, fold, and distribute linens, clothing, and other laundered items.
• Operate commercial washers, dryers, and laundry equipment safely and efficiently.
• Ensure proper handling of contaminated and isolation linens.
• Monitor laundry quality standards and inventory levels.
• Maintain cleanliness and organization of laundry areas.

Lead Responsibilities

• Assign and coordinate daily work schedules and zone assignments.
• Provide day-to-day leadership, direction, and support to Environmental Services staff.
• Conduct quality inspections to ensure departmental standards are consistently met.
• Monitor employee productivity, attendance, punctuality, and adherence to policies and procedures.
• Assist with onboarding and training of new employees.
• Coach team members on proper cleaning techniques, safety practices, infection control standards, and customer service expectations.
• Communicate departmental priorities, staffing needs, and operational concerns to management.
• Ensure adequate supplies, chemicals, and equipment are available for daily operations.
• Assist in managing workflow during high-volume periods, emergencies, and staffing shortages.
• Serve as a role model by demonstrating professionalism, accountability, teamwork, and excellent work habits.
• Help investigate and resolve service concerns or environmental issues promptly.
• Participate in departmental meetings, audits, inspections, and regulatory surveys.
• Assist management with performance documentation and corrective action recommendations when necessary.
• Maintain accurate records, checklists, and departmental reports.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequent bending, stooping, reaching, pushing, and pulling.
• Ability to lift and carry up to 50 pounds independently.
• Ability to operate housekeeping and laundry equipment safely.
• Ability to work in a fast-paced healthcare environment.

Qualifications

Required

• High school diploma or equivalent.
• Minimum of 2 years of housekeeping, environmental services, custodial, laundry, or healthcare cleaning experience.
• Ability to read, write, speak, and understand English.
• Basic computer skills including Microsoft 365 and Outlook.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and lead a team effectively.

Preferred

• Previous lead, supervisory, or team leader experience in Environmental Services.
• Healthcare, long-term care, hospital, rehabilitation, or residential facility experience.
• Knowledge of infection prevention and healthcare cleaning standards.
• Experience with floor care equipment and commercial laundry operations.

Core Competencies

• Service
• Helpfulness
• Excellence
• Leadership
• Dedication
• Outstanding Conduct and Integrity
• Nurturing

Benefits

• 100% Employer Paid - Employee/Employee Children Health Insurance Benefit
• Generous Paid Time off benefits
• 403B with Employer Match
• Company Paid Life and ST/LT Disability Insurance
• And Much more

Exceptional Care for Children is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA)