Environmental Services Assistant

Friendly Senior Living; Forest Home (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Friendly Senior Living in Forest Home, NY, is seeking an Environmental Associate to maintain cleanliness and safety in resident areas. The ideal candidate will have a high school education and a minimum of 3 years of experience, preferably in senior living. This role requires excellent customer service skills, reliability, and the ability to work well with others. Responsibilities include housekeeping tasks, reporting maintenance needs, and ensuring quality standards in a friendly manner.

Qualifications

• Ability to relate to diverse individuals.
• Must report to work on time.
• Maintain a high level of confidentiality.

Responsibilities

• Maintain cleanliness in resident areas.
• Complete housekeeping tasks as scheduled.
• Coordinate services with other staff.
• Report repair needs for maintenance.
• Ensure quality cleanliness standards.
• Report accidents to the manager.

Skills

Superior customer service

Reliable attendance

Confidentiality

Education

High school education or in progress

Job description

Position Summary

Every effort has been made to identify the essential functions of the Environmental Associate position. The primary purpose of this position is to perform the day-to-day activities of the Environmental Support Department in accordance with current federal, state, and local standards, guidelines and regulations governing Cloverwood, and as may be directed by the Director or Manager of the department. This will assure that the community is maintained in a clean, safe, and comfortable manner.

Essential Job Functions

• Maintain resident rooms, apartments, patio homes, and public areas of the community, in a clean manner.
• Ensure that housekeeping tasks are completed following schedules and frequencies as outlined for respective shift or area.
• Performs unscheduled housekeeping tasks as directed, including but not limited to dusting, vacuuming, carpet spotting and/or shampooing, mopping, washing windows, changing linens, replenishing paper towels, soap and other supplies.
• Coordinate daily housekeeping services with all other staff as necessary when performing routine assignments in residents living areas.
• Reports all areas requiring repair or maintenance as necessary to ensure building and furnishings are in good repair.
• Ensure that all work meets quality standards of cleanliness.
• Report all accidents/incidents to your manager no matter how minor they may be.

Job Requirements

• Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including Residents, co-workers, vendors, family members and visitors.
• Must report to work on time and adhere to attendance policy.
• Must be able to maintain a high level of confidentiality regarding information about Resident, co-workers, vendors, family members and visitors.

Expectations of the Position

• Dependable, report to work on-time for every scheduled shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal and vacation.
• Willing and able to work overtime and weekends as required by the position and/or approved by management.
• Have reliable transportation to and from work.
• Must be clean and neat in appearance and have a “friendly,” hospitality-oriented, and service-oriented demeanor.
• Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).

Qualifications Of The Position

• A combination of experience, education, and/or training which substantially demonstrates the following knowledge and skills:

Education

Must possess, as a minimum, a high school education, or be in the process of obtaining one.

Experience

Minimum 3 years experience, with senior living experience preferred.