Environmental Services Associate

Friendly Senior Living; City of Rochester (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Friendly Senior Living in Rochester, NY is seeking an Environmental Associate to perform day-to-day housekeeping to keep the community clean, safe, and comfortable for residents.

You will maintain resident rooms and public areas, coordinate with staff, and report repairs to ensure high quality standards. Requires a high school diploma and at least 3 years of experience in senior living; strong customer service and confidentiality are essential.

Qualifications

• Requires high school diploma or equivalency.
• Minimum 3 years of experience; senior living experience preferred.
• Ability to relate respectfully to residents, families, and staff with superior customer service.

Responsibilities

• Maintain resident rooms, apartments, and public areas in a clean manner.
• Perform housekeeping duties per scheduled frequencies; coordinate with staff.
• Report repairs and maintenance needs to ensure a safe, well-maintained community.
• Uphold cleanliness standards and confidentiality in resident information.
• Be dependable and willing to work overtime and weekends as required.

Skills

Customer service

Confidentiality

Punctuality

Hospitality mindset

Education

High school diploma or equivalent

Job description

Location: 3156 East Ave.

Job Id:391

# of Openings:2

We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites.

Position Summary

Every effort has been made to identify the essential functions of the Environmental Associate position.

The primary purpose of this position is to perform the day-to-day activities of the Environmental Support Department in accordance with current federal, state, and local standards, guidelines and regulations governing Friendly Senior Living, and as may be directed by the Director or Manager of the department. This will assure that the community is maintained in a clean, safe, and comfortable manner.

Essential Job Functions

• Maintain resident rooms, apartments, patio homes, and public areas of the community, in a clean manner.
• Ensure that housekeeping tasks are completed following schedules and frequencies as outlined for respective shift or area.
• Performs unscheduled housekeeping tasks as directed, including but not limited to; dusting, vacuuming, carpet spotting and/or shampooing, mopping, washing windows, changing linens, replenishing paper towels, soap and other supplies.
• Coordinate daily housekeeping services with all other staff as necessary when performing routine assignments in residents living areas.
• Reports all areas requiring repair or maintenance as necessary to ensure building and furnishings are in good repair.
• Ensure that all work meets quality standards of cleanliness.
• Report all accidents/incidents to your manager no matter how minor they may be.

Job Requirements

• Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including Residents, co-workers, vendors, family members and visitors.
• Must report to work on time and adhere to attendance policy.
• Must be able to maintain a high level of confidentiality regarding information about Resident, co-workers, vendors, family members and visitors.

Expectations of the Position

• Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal and vacation.
• Willing and able to work overtime and weekends as required by the position and/or approved by management.
• Have reliable transportation to and from work.
• Must be clean and neat in appearance and have a “friendly,” hospitality-oriented, and service-oriented demeanor.
• Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).

Qualifications of the Position

• A combination of experience, education, and/or training which substantially demonstrates the following knowledge and skills:

Education

Must possess, as a minimum, a high school education, or be in the process of obtaining one.

Experience

Minimum 3 years experience, with senior living experience preferred.