Environmental Services Housekeeper | Senior Living | Hospitality & Service

Friendly Senior Living; New York (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Paid holidays

Job summary

A leading senior care community in New York, NY seeks Environmental Support Staff to maintain cleanliness and support residents' comfort. The position requires at least 3 years of experience, ideally in senior living, and strong customer service skills. Key responsibilities include cleaning resident rooms and common areas, coordinating with other staff, and adhering to company policies. The ideal candidate is dependable, punctual, and has a friendly demeanor, contributing to a positive living environment.

Qualifications

• Minimum 3 years’ experience, with senior living experience preferred.
• Ability to relate and be respectful to diverse people.
• Must report to work on time and abide by attendance policy.

Responsibilities

• Maintain cleanliness in resident rooms and public areas.
• Complete housekeeping tasks as scheduled.
• Report areas needing repair to ensure good maintenance.

Skills

Customer service

Dependability

Confidentiality

Education

High school diploma or in process

Job description

Friendly Senior Living is a highly rated Senior Care Community, - we embrace and live our values every day: Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus. Because Friends Care Always!

We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites.

Position Summary

The primary purpose of this position is to perform the day-to-day activities of the Environmental Support Department in accordance with current federal, state, and local standards, guidelines and regulations governing Cloverwood, and as may be directed by the Director or Manager of the department. This will assure that the community is maintained in a clean, safe, and comfortable manner.

Essential Job Functions

• Maintain resident rooms, apartments, patio homes, and public areas of the community, in a clean manner.
• Ensure that housekeeping tasks are completed following schedules and frequencies as outlined for respective shift or area.
• Performs unscheduled housekeeping tasks as directed, including but not limited to dusting, vacuuming, carpet spotting and/or shampooing, mopping, washing windows, changing linens, replenishing paper towels, soap and other supplies.
• Coordinate daily housekeeping services with all other staff as necessary when performing routine assignments in residents living areas.
• Reports all areas requiring repair or maintenance as necessary to ensure building and furnishings are in good repair.
• Ensure that all work meets quality standards of cleanliness.
• Report all accidents/incidents to your manager no matter how minor they may be.

Job Requirements

• Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including Residents, co-workers, vendors, family members and visitors.
• Must report to work on time and adhere to attendance policy.
• Must be able to maintain a high level of confidentiality regarding information about Resident, co-workers, vendors, family members and visitors.

Expectations of the Position

• Dependable, report to work on‑time for every scheduled shift (ready to work at the beginning of shift) and work full schedule shifts unless physically unable or pre‑approved Paid Time Off (PTO) which includes personal and vacation.
• Willing and able to work overtime and weekends as required by the position and/or approved by management.
• Have reliable transportation to and from work.
• Must be clean and neat in appearance and have a “friendly,” hospitality‑oriented, and service‑oriented demeanor.
• Abide by work‑related / job procedures and organization policies; (refer to the Employee Handbook).

Qualifications of the Position

• A combination of experience, education, and/or training which substantially demonstrates the following knowledge and skills:
• Education: Must possess, as a minimum, a high school education, or be in the process of obtaining one.
• Experience: Minimum 3 years’ experience, with senior living experience preferred.
• Skills:
• Licenses / Certifications:

Conditions of Employment

• Works in clean, well‑lit building, must be able to accept weekend, evening or night assignments if necessary.
• Covered by compensation, disability and unemployment insurance. Eligible for fringe benefits, paid holidays, paid vacations, paid sick leave. Benefits are prorated for part time employees.
• This is a Level 3 job category. For more information, refer to the Exposure Control Plan located in the Environmental Services Department.

Physical Requirements

• Refer to Physical Requirements form.
• Must meet the general health requirements set forth by Cloverwood.
• May be requested to assist in the evacuation of Residents or perform other procedures to protect the safety of Residents, visitors and team members during emergency situations.

NOTE

This job description is not intended to be all‑inclusive and very effort has been made to identify the essential functions of the above position. However, this job description in no way states or implies that the duties specifically identified are the only duties required to perform this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Employees may perform other related duties within Federal and/or State regulations to meet the ongoing needs of the organization. This job description is not a guarantee of employment for any set period and that either the organization or employee may terminate employment at any time with or without case. Furthermore, this job description may be added to or revised at any time.