Environmental Services / Custodial Operations Manager 2

Sodexo Group; Cleveland (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Environmental Services / Custodial Operations Manager to lead a team at a renowned medical center. This role focuses on ensuring a clean, safe environment for patients and staff while driving client satisfaction through effective leadership and project management. The position offers a competitive salary, a $1,500 sign-on bonus, and a comprehensive benefits package, including medical, dental, and career growth opportunities. Join a forward-thinking company that values diversity and inclusion, and make a meaningful impact in the healthcare sector.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Company Holidays

Qualifications

• 2+ years of experience in Housekeeping or Environmental Services management.
• Strong leadership and customer service skills essential for success.

Responsibilities

• Drive client and patient satisfaction scores through effective operations.
• Lead teams to maintain a clean and safe healthcare environment.

Skills

Leadership Skills

Customer Service

Project Management

Compliance Monitoring

Technology Proficiency

Education

Associate's Degree

Job description

Role Overview

This position is offering a $1,500 sign-on bonus

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 at UH Cleveland Medical Center located in Cleveland, OH. This position will report on a 1st shift schedule.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.

Incentives

$1,500 sign-on bonus

What You'll Do

• Be responsible for driving client and patient satisfaction scores
• Provide a clean and safe environment for patients, visitors and staff and work closely with the Infectious Control department
• Lead teams and departmental projects and initiatives
• Effectively manage the Unit Operating System
• Support a diverse and inclusive workforce

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience leading, training, and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
• Customer service and/or guest satisfaction experience in a healthcare or hospitality setting
• Strong leadership skills and the ability to work independently to drive programs
• Ability to monitor compliance and reach project target dates of completion
• Experience effectively managing projects within agreed-upon timelines
• Results and safety driven
• Proficient with computers and other technology

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services