Environmental Central CSR: Customer Care & Accounts

Clean Harbors; Norwell (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive health benefits

Group 401K with company matching

Job summary

Clean Harbors in Norwell, MA is seeking an Environmental Central Customer Service Representative to support Technical Services under supervision. The role involves handling inquiries via phone, email, and online platforms, managing orders, and promoting Clean Harbors services.

You will interact with sales and operations to ensure customer satisfaction, maintain data integrity, and contribute to a safe, compliant work environment. Competitive benefits and growth opportunities are offered.

Qualifications

• BS/BA in Business or Environmental Science preferred.
• Strong verbal and written communication skills.
• Strong problem-solving skills.
• Detail oriented.
• Flexibility.
• Ability to handle multiple tasks simultaneously.
• Proficient in Windows Office-based applications.

Responsibilities

• Ensures Health and Safety is the number one goal by following policies.
• Promotes teamwork, ownership, premier customer service and quality.
• Provides exceptional customer service via phone, email, and online platform.
• Ensures timely resolution to customer issues.
• Accomplishes detailed order management tasks (account setup, waste profile, routing, pricing, PO/invoice issues).
• Promotes all Clean Harbors services and liaises with sales/operations on feedback.

Skills

Verbal & written communication

Problem solving

Detail orientation

Flexibility

Multitasking

Windows Office

Education

BS/BA in Business or Environmental Science

Job description

Clean Harbors in Norwell, MA is seeking an Environmental Central Customer Service Representative to support Technical Services under supervision. The role involves handling inquiries via phone, email, and online platforms, managing orders, and promoting Clean Harbors services.

You will interact with sales and operations to ensure customer satisfaction, maintain data integrity, and contribute to a safe, compliant work environment. Competitive benefits and growth opportunities are offered.