Environment Support

BCforward; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

A leading personnel solutions organization in Texas is seeking a candidate for an IT support role focused on code deployments and environment management. The successful individual will be responsible for deploying code changes to test environments and providing backup to production deployments. Strong communication skills and experience in IT support for large companies are essential. The role involves monitoring environments, coordinating with teams, and updating documentation.

Qualifications

• Experience in deploying code changes to test environments.
• Ability to track and update problem tickets.
• Skills in documentation and metrics generation.

Responsibilities

• Deploy code changes to test environments.
• Provide backup support for Production deployments.
• Triage and fix issues with deployments.
• Create and update documentation to support team functions.
• Generate metrics from available data.

Skills

Experience working IT support for a large company

Good communication skills

Communication skills

Job description

About BCforwardBCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

Looking for W2 candidates only

Job Description :

Individual will perform as a contributing member part of Environment support and management team, will work on Code Deployments and release, monitor environment, and coordinate with multiple team to make sure environment is up to date and ready for testing.

Responsibilities

• Primarily Responsibility: Resource will deploy code changes to the lower level test environments during scheduled deployment times. Resource will also provide backup support to the Release Management team to deploy to the Production environments.
• Tracking/updating problem tickets and support requests
• Working with support teams to triage/fix issues with the deployments
• Creating/updating documentation to support the team functions
• Generating metrics from available data

Required Skills Experience working IT support for a large company, preferably doing deploy/release functions Good communication skills.