Entry Level | Vacation Support Specialist | Work From Home

Destination Wedding Knots; Tennessee; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible work-from-home schedule

Personalized training and mentorship

Access to travel perks and industry **

Job summary

Destination Knot is seeking a dependable Vacation Support Specialist to assist our travel planning team remotely. You will help with research, quotes, itineraries, and communications to ensure smooth client experiences from start to finish.

Ideal candidates are organized, tech-savvy, and eager to support advisors and clients. Training is provided, and flexible work-from-home opportunities are available as part of a dynamic travel specialty team.

Qualifications

• Excellent organizational and communication skills.
• Comfortable using email, online platforms, and basic spreadsheet tools.
• Prior customer service, administrative, or travel experience is a plus.
• Strong attention to detail and time management.
• Enthusiastic about the travel industry and eager to learn.
• Training is provided—no previous travel certification required.

Responsibilities

• Assist with travel research, quotes, and itinerary preparation.
• Coordinate with travel suppliers to confirm reservations and special requests.
• Track payment deadlines and booking updates.
• Help distribute travel documents, confirmations, and trip reminders.
• Provide exceptional follow-up and support to both clients and advisors.
• Maintain accurate records and client details within CRM tools.
• Support administrative and customer service tasks for travel advisors.

Skills

Organization

Communication

Email & Platforms

Customer Service

Time Management

Attention to Detail

Tools

CRM software

Spreadsheets

Job description

About Us

Destination Knot is a growing travel company passionate about creating unforgettable vacations—from romantic honeymoons and destination weddings to luxury escapes and family adventures. We pride ourselves on offering white-glove service, expert guidance, and a supportive team environment that values both personal growth and client satisfaction.

Job Title

Vacation Support Specialist

Company

Destination Knot

Employment Type

Remote

Industry

Leisure, Travel & Tourism

Job Description

We are looking for a dependable and service-driven Vacation Support Specialist to provide essential assistance to our travel planning team. This remote role is ideal for individuals who are organized, tech-savvy, and eager to work behind the scenes in the travel industry. You’ll play a key part in ensuring our clients have smooth, stress-free travel experiences from beginning to end.

Key Responsibilities

• Assist with travel research, quotes, and itinerary preparation
• Coordinate with travel suppliers to confirm reservations and special requests
• Track payment deadlines and booking updates
• Help distribute travel documents, confirmations, and trip reminders
• Provide exceptional follow-up and support to both clients and advisors
• Maintain accurate records and client details within CRM tools
• Support administrative and customer service tasks for travel advisors

Qualifications

• Excellent organizational and communication skills
• Comfortable using email, online platforms, and basic spreadsheet tools
• Prior customer service, administrative, or travel experience is a plus
• Strong attention to detail and time management
• Enthusiastic about the travel industry and eager to learn
• Training is provided—no previous travel certification required

What You’ll Gain

• Flexible work-from-home schedule
• Personalized training and mentorship
• Eligibility to earn income through client support, special projects, and team performance initiatives
• Access to travel perks and industry discounts after trainingPathways for advancement into planning, sales, or leadership roles