Entry-Level Universal Banker: Grow Relationships

Citigroup Inc.; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Citi in North Miami Beach, FL is seeking an entry-level Universal Banker to assist in sales, products and services in coordination with the customer service team. This role focuses on building customer loyalty, handling basic account openings, resolving service issues, and referring opportunities to segment partners.

Bilingual English/Spanish preferred. Ideal candidates have 1-3 years retail banking experience and a High School diploma; salary ranges are $41,600 to $53,830 and benefits are

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.
• Bilingual English/Spanish Speaking Preferred.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Written and verbal communication

Bilingual: English/Spanish

Education

High School diploma

Job description

Citi in North Miami Beach, FL is seeking an entry-level Universal Banker to assist in sales, products and services in coordination with the customer service team. This role focuses on building customer loyalty, handling basic account openings, resolving service issues, and referring opportunities to segment partners.

Bilingual English/Spanish preferred. Ideal candidates have 1-3 years retail banking experience and a High School diploma; salary ranges are $41,600 to $53,830 and benefits are