Entry-Level Transportation Exceptions Specialist I

Modivcare; Ridgeland (MS); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Paid Time Off

Parental Leave

Disability Insurance

Tuition Reimbursement

Employee Discounts

Job summary

Modivcare is seeking an Exception Specialist to manage transportation service requests and approvals before or after transport. You will work with internal and external resources and liaise with members, facilities, and clients to ensure accuracy and timely processing.

The role emphasizes strong customer service, independence, and the ability to learn new processes quickly, with a starting wage of $16–$16.75 per hour. A High School Diploma and zero years of experience are required.

Qualifications

• Excellent customer service and people skills are required.
• Ability to work independently or as part of a team.
• Ability to quickly learn new technology and processes.
• Ability to read, write, and understand English fluently.

Responsibilities

• Assist in creating, modifying, and recertifying standing orders under supervision.
• Support management of standing orders and hospital discharge trip assignments.
• Provide data for cost-saving measures and assist in investigations of issues.
• Maintain and update the facility rolodex with guidance.

Skills

Customer service

Independent work

Learning new tech

English fluency

Education

High School Diploma

Job description

Modivcare is seeking an Exception Specialist to manage transportation service requests and approvals before or after transport. You will work with internal and external resources and liaise with members, facilities, and clients to ensure accuracy and timely processing.

The role emphasizes strong customer service, independence, and the ability to learn new processes quickly, with a starting wage of $16–$16.75 per hour. A High School Diploma and zero years of experience are required.