Entry-Level Trainer

Epic; Erie (Erie County); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Annual raises and bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Trainer to lead training sessions for healthcare professionals, assisting them in transitioning to Epic. You will handle instructional design and develop materials for training delivery.

The role requires a Bachelor's degree, prior teaching experience, and a willingness to travel. Epic offers comprehensive benefits, merit-based compensation, and opportunities for professional growth.

Qualifications

• Bachelor’s degree or greater is required.
• Teaching or performance experience is preferred.
• Willingness to travel 25–60% of working days.

Responsibilities

• Lead in-person and virtual training sessions.
• Design workflow-based training content.
• Develop training materials and scenarios.

Skills

Education and teaching experience

Academic and professional success

Willingness to travel

Education

Bachelor’s degree or greater

Job description

Location & Relocation

We recruit nationally and provide financial relocation assistance for this position based on our campus in Madison, WI.

Responsibilities

As a Trainer you’ll lead in‑person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, shaping their experience as they transition to Epic and assisting them in saving lives. Your role covers the full training lifecycle—from instructional design to the development of training materials and scenarios that you’ll deliver.

Outside of the classroom, you’ll work in tight‑knit teams to design workflow‑based training content, collaborate with organizations to develop their training, and contribute to projects that make our software more intuitive.

Qualifications

• Bachelor’s degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• A history of academic and professional success
• Willingness to travel 25‑60% of working days, typically 1‑2 trips per month lasting 2‑4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career. Your merit‑based compensation will reflect the impact your work has on the company and our customers, and you’ll also be eligible for annual raises and bonuses, stock grants, and a four‑week sabbatical after five years. Healthcare, well‑being, and professional growth are priorities.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.