Entry-Level Telecom Sales & Service Specialist

GCI Communication Corp.; Homer (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

GCI Communication Corp. seeks a Customer Service Sales Specialist in Alaska to turn customers into lifelong fans by promoting value and proactively upselling across product lines.

You will provide high quality service while educating customers on plans and features, and you will strive to retain customers through excellent service. This entry‑level sales role emphasizes meeting sales goals, maintaining product knowledge, and delivering a first‑class customer experience in a fast-paced retail or

Qualifications

• High School diploma or equivalent.
• Minimum of six (6) months general work experience.
• Preferred: previous experience in customer service and sales.

Responsibilities

• Meet and exceed all performance and sales goals/metrics.
• Identify and upsell additional products and services to new and existing customers.
• Create a first-class customer service experience.
• Handle all customer service issues promptly and professionally.
• Communicate effectively with customers and other departments.
• Consult with customers to determine their needs.

Skills

Customer service

Sales

Communication

English proficiency

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

GCI Communication Corp. seeks a Customer Service Sales Specialist in Alaska to turn customers into lifelong fans by promoting value and proactively upselling across product lines.

You will provide high quality service while educating customers on plans and features, and you will strive to retain customers through excellent service. This entry‑level sales role emphasizes meeting sales goals, maintaining product knowledge, and delivering a first‑class customer experience in a fast-paced retail or