Entry-Level TDOC Case Manager – Corrections & Reentry

State of Tennessee; Nashville (TN); On-site; USD 44,000 - 55,000; Full time

Job summary

State of Tennessee in Nashville, TN is seeking an entry-level Case Management Specialist to provide offender support within the Department of Correction under close supervision.

The role focuses on coordinating services, monitoring compliance, maintaining records, and supporting rehabilitation and reentry objectives across correctional facilities. Training and policy familiarization are required as part of safe operations.

Qualifications

• Graduation from an accredited college or university with an associate's degree.
• Full-time relevant experience in corrections, community supervision, case management, rehabilitation services, or related fields may be substituted for the required education on a year for year basis, up to a maximum of two years.
• A valid vehicle operator's license may be required for employment in some positions.

Responsibilities

• Perform entry-level case management activities in correctional facilities under routine guidance for an assigned caseload.
• Collect and review offender case information and documentation to support case actions, supervision requirements, and program/job participation decisions.
• Assist with completing required offender assessments, screenings, and case reviews as assigned and records results in appropriate systems or files.
• Complete inmate custody assessment form for inmates on assigned caseload.
• Assist with developing and updating offender case plans and related documentation to support supervision, rehabilitation, and transition objectives.
• Coordinate routine services, referrals, and resources to support offender needs, rehabilitative services, and reentry preparation.
• Monitor offender status, behavior, and compliance indicators and reports concerns or changes in accordance with established procedures.
• Communicate with offenders and appropriate stakeholders to address routine case-related inquiries and documents significant contacts and actions.
• Participate in training, policy familiarization, and additional duties as assigned to support safe operations and effective case management.
• Conduct PREA screenings.
• Assist in the reentry process by ensuring that all reentry documentation has been received prior to release (SS card, birth certificate and/or Identification).
• Build, maintain, and audit inmate files.

Skills

Case management

Communication

Documentation

Interpersonal skills

Education

Associate's degree

Job description

State of Tennessee in Nashville, TN is seeking an entry-level Case Management Specialist to provide offender support within the Department of Correction under close supervision.

The role focuses on coordinating services, monitoring compliance, maintaining records, and supporting rehabilitation and reentry objectives across correctional facilities. Training and policy familiarization are required as part of safe operations.