TDOC CASE MANAGER 1* - 11032026-82468

State of Tennessee; Nashville (TN); On-site; USD 44,000 - 55,000; Full time

Job summary

State of Tennessee in Nashville, TN is seeking an entry-level Case Management Specialist to provide offender support within the Department of Correction under close supervision.

The role focuses on coordinating services, monitoring compliance, maintaining records, and supporting rehabilitation and reentry objectives across correctional facilities. Training and policy familiarization are required as part of safe operations.

Qualifications

• Graduation from an accredited college or university with an associate's degree.
• Full-time relevant experience in corrections, community supervision, case management, rehabilitation services, or related fields may be substituted for the required education on a year for year basis, up to a maximum of two years.
• A valid vehicle operator's license may be required for employment in some positions.

Responsibilities

• Perform entry-level case management activities in correctional facilities under routine guidance for an assigned caseload.
• Collect and review offender case information and documentation to support case actions, supervision requirements, and program/job participation decisions.
• Assist with completing required offender assessments, screenings, and case reviews as assigned and records results in appropriate systems or files.
• Complete inmate custody assessment form for inmates on assigned caseload.
• Assist with developing and updating offender case plans and related documentation to support supervision, rehabilitation, and transition objectives.
• Coordinate routine services, referrals, and resources to support offender needs, rehabilitative services, and reentry preparation.
• Monitor offender status, behavior, and compliance indicators and reports concerns or changes in accordance with established procedures.
• Communicate with offenders and appropriate stakeholders to address routine case-related inquiries and documents significant contacts and actions.
• Participate in training, policy familiarization, and additional duties as assigned to support safe operations and effective case management.
• Conduct PREA screenings.
• Assist in the reentry process by ensuring that all reentry documentation has been received prior to release (SS card, birth certificate and/or Identification).
• Build, maintain, and audit inmate files.

Skills

Case management

Communication

Documentation

Interpersonal skills

Education

Associate's degree

Job description

State of Tennessee Job Information

Opening Date/Time 11/03/2026 12:00AM Central Time

Job Information

State of Tennessee Job Information

Opening Date/Time 11/03/2026 12:00AM Central Time

Closing Date/Time 11/16/2026 11:59PM Central Time

Salary (Monthly) $3,667.00 - $4,578.00

Salary (Annually) $44,004.00 - $54,936.00

Job Type Full-Time

City, State Location Nashville, TN

Department Correction

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CORRECTION, DAVIDSON COUNTY

This position is located at Debra K Johnson Rehabilitation Center (DJRC) in Nashville.

A Motor Vehicle Records (MVR) screening will be conducted prior to employment.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience:

Graduation from an accredited college or university with an associate's degree.

Substitution of Experience for Education:

Full-time relevant experience in corrections, community supervision, case management, rehabilitation services, or related fields may be substituted for the required education on a year for year basis, up to a maximum of two years.

Necessary Special Qualifications:

A valid vehicle operator's license may be required for employment in some positions.

Overview

Under close supervision, an employee within this class performs entry-level case management work of routine difficulty. Provides case management services to offenders in correctional facilities by completing assigned case management functions, coordinating services, monitoring compliance, maintaining records, and supporting supervision and rehabilitative objectives in accordance with applicable laws, policies, and procedures. This class differs from TDOC Case Manager 2* in that incumbents perform work under closer supervision and with limited independence.

• An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the series after successful completion of a mandatory one-year training period.

Responsibilities

• Perform entry-level case management activities in correctional facilities under routine guidance for an assigned caseload.
• Collect and review offender case information and documentation to support case actions, supervision requirements, and program/job participation decisions.
• Assist with completing required offender assessments, screenings, and case reviews as assigned and records results in appropriate systems or files.
• Complete inmate custody assessment form for inmates on assigned caseload.
• Assist with developing and updating offender case plans and related documentation to support supervision, rehabilitation, and transition objectives.
• Coordinate routine services, referrals, and resources to support offender needs, rehabilitative services, and reentry preparation.
• Monitor offender status, behavior, and compliance indicators and reports concerns or changes in accordance with established procedures.
• Communicate with offenders and appropriate stakeholders to address routine case-related inquiries and documents significant contacts and actions.
• Participate in training, policy familiarization, and additional duties as assigned to support safe operations and effective case management.
• Conduct PREA screenings.
• Assist in the reentry process by ensuring that all reentry documentation has been received prior to release (SS card, birth certificate and/or Identification).
• Build, maintain, and audit inmate files.

Competencies (KSA's)

Competencies

• Communicates Effectively
• Decision Quality
• Collaborates
• Plans and Aligns
• Situational Adaptability

Knowledges

• Clerical
• Law and Government
• Psychology
• Public Safety and Security
• Sociology and Anthropology

Skills

• Active Learning and Listening
• Mathematics
• Speaking
• Reading Comprehension
• Critical Thinking

Abilities

• Deductive Reasoning
• Inductive Reasoning
• Originality
• Problem Sensitivity
• Speech Clarity