Entry Level Slot Technician

ViziRecruiter,LLC.; Council Bluffs (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Council Bluffs, Iowa is seeking a skilled technician to maintain and repair slot machines. The ideal candidate possesses strong problem-solving and analytical abilities, excellent customer service skills, and a high level of confidentiality. Responsibilities include diagnosing mechanical issues and completing regulatory logs. Shift options available are from 2:00pm to 10:00pm or 10:00pm to 6:00am, providing the opportunity for a flexible working schedule.

Qualifications

• General understanding of computers.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Repair and maintain slot machines.
• Diagnose and repair mechanical and electronic malfunctions.
• Complete regulatory and operational logs/forms.

Skills

Problem-solving abilities

Analytical skills

Customer service skills

Interpersonal skills

Proficiency in Microsoft Office

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Shifts Available: 2:00pm - 10:00pm or 10:00pm - 6:00am

Responsibilities

• Adheres to established departmental and property policies and procedures regarding guest service standards.
• Responsible for the repair, maintenance, and general operating condition of slot machines.
• Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.
• Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.
• Utilizes shop machines to fabricate standard or routine parts.
• Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.
• Responsible for the inspection, installation, and removal of slot machines.
• Maintains player-tracking system and EZ Pay equipment.
• Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• General understanding of Computers.
• Must have strong problem-solving, analytical, customer service, and interpersonal skills.
• Must have excellent written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to write routine reports and correspondence.
• Must be proficient in Microsoft Office applications.