Entry-Level Service Porter: Path to Service Advisor

Jack Madden Ford Sales Inc; Hereford (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Whiteface Ford is seeking a dependable Service Porter to support daily service department operations and maintain an organized, professional service drive experience for customers. This entry-level role offers a clear growth path into Service Advising for individuals who show reliability and initiative.

Responsibilities include moving vehicles through car wash, staging, tagging, and providing support to Service Advisors and technicians.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license required with an acceptable driving record.
• Ability to lift up to 50 pounds.
• Clean-cut, professional appearance.
• Ability to follow directions and work efficiently in a fast-paced environment.
• Strong attention to detail and sense of responsibility.
• Willingness to learn dealership systems, processes, and service workflows.
• Positive attitude and team-oriented mindset.

Responsibilities

• Assist with running customer and dealership vehicles through the car wash.
• Assist Service Advisors with shuffling, staging, and organizing vehicles throughout the service lot.
• Locate vehicles and bring them to the service drive for customer pickup or drop-off, advisor review, technician needs, or detailing/delivery.
• Perform other tasks to support service advisors and overall workflow.
• Tag vehicles using hang tags and dealership identification methods.
• Install protective items on vehicles (floorboard covers, seat covers, steering wheel covers).
• Maintain a clean, professional service drive and lot environment.
• Follow safety procedures and operational standards.

Skills

Valid driver’s license

Ability to lift 50 pounds

Professional appearance

Fast-paced environment

Willingness to learn

Job description

Whiteface Ford is seeking a dependable Service Porter to support daily service department operations and maintain an organized, professional service drive experience for customers. This entry-level role offers a clear growth path into Service Advising for individuals who show reliability and initiative.

Responsibilities include moving vehicles through car wash, staging, tagging, and providing support to Service Advisors and technicians.