Entry-Level Service Advisor Trainee — Growth Path & Training

Livermore Ford; Livermore (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Paid Vacation

Training

Free College Education courses for EMP

Great growth opportunities

Job summary

Livermore Ford Lincoln Alfa Romeo Maserati is seeking an Entry-Level Service Advisor Trainee / Porter in Livermore, CA. This role offers hands-on training with mentorship to grow into a Service Advisor position within our growth‑oriented dealership.

The position emphasizes excellent customer service, strong communication, and a professional appearance. You will learn dealership processes, schedule appointments, document repair concerns, and support a high‑quality customer experience.

Qualifications

• Strong customer service and communication skills.
• Positive attitude and willingness to learn.
• Professional appearance and demeanor.
• Ability to work in a fast-paced environment.
• Team-oriented mindset.
• Valid California driver's license with a clean driving record.
• Ability to operate both automatic and manual transmission vehicles is required.

Responsibilities

• Greet customers in a friendly and professional manner.
• Assist with vehicle check-in and service lane organization.
• Move customer and dealership vehicles safely throughout the property.
• Maintain cleanliness and organization of the service drive and customer waiting areas.
• Deliver completed vehicles to customers and assist with vehicle pick-up.
• Perform vehicle walk-arounds and basic inspections.
• Assist technicians and service advisors with daily operations.
• Shuttle vehicles as needed.
• Support the service team in providing an exceptional customer experience.

Skills

Customer service

Communication skills

Positive attitude

Professional appearance

Teamwork

Driver's license

Manual transmission

Job description

Livermore Ford Lincoln Alfa Romeo Maserati is seeking an Entry-Level Service Advisor Trainee / Porter in Livermore, CA. This role offers hands-on training with mentorship to grow into a Service Advisor position within our growth‑oriented dealership.

The position emphasizes excellent customer service, strong communication, and a professional appearance. You will learn dealership processes, schedule appointments, document repair concerns, and support a high‑quality customer experience.