Automotive Service Advisor Trainee - Growth Path

Gill-Automotive-Grou; Livermore (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Paid Training

Growth opportunities

Job summary

Livermore Ford Lincoln Alfa Romeo Maserati is seeking an entry‑level Service Advisor Trainee / Porter to start a automotive career with hands‑on training and mentorship. You will greet customers, help with service flow, and support technicians while learning service processes and maintenance schedules for Ford, Lincoln, Alfa Romeo, and Maserati.

This growth‑oriented role emphasizes internal advancement, teamwork, and delivering an exceptional customer experience in a fast‑paced dealership

Qualifications

• Strong customer service and communication skills.
• Positive attitude and willingness to learn.
• Professional appearance and demeanor.
• Ability to work in a fast‑paced environment.
• Team‑oriented mindset.
• Valid California driver's license with a clean driving record.
• Ability to operate both automatic and manual transmission vehicles is required.

Responsibilities

• Greet customers in a friendly and professional manner.
• Assist with vehicle check-in and service lane organization.
• Move customer and dealership vehicles safely throughout the property.
• Maintain cleanliness and organization of the service drive and customer waiting areas.
• Deliver completed vehicles to customers and assist with vehicle pick-up.
• Perform vehicle walk-arounds and basic inspections.
• Assist technicians and service advisors with daily operations.
• Shuttle vehicles as needed.
• Support the service team in providing an exceptional customer experience.
• Learn dealership service processes and procedures.
• Shadow experienced Service Advisors.
• Assist with appointment scheduling and customer communications.
• Learn how to create repair orders and document customer concerns.
• Develop knowledge of maintenance recommendations and repair services.
• Learn manufacturer maintenance schedules for Ford, Lincoln, Alfa Romeo, and Maserati.

Skills

Customer service

Communication

Professional appearance

Fast-paced environment

Team player

California driver's license

Manual transmission

Automatic transmission

Job description

Livermore Ford Lincoln Alfa Romeo Maserati is seeking an entry‑level Service Advisor Trainee / Porter to start a automotive career with hands‑on training and mentorship. You will greet customers, help with service flow, and support technicians while learning service processes and maintenance schedules for Ford, Lincoln, Alfa Romeo, and Maserati.

This growth‑oriented role emphasizes internal advancement, teamwork, and delivering an exceptional customer experience in a fast‑paced dealership