Entry-Level Service Advisor: Car Care & Customer Experience

Virginia Tire & Auto; Gainesville (VA); On-site; USD 42,981,000 - 63,039,000; Full time

Benefits offered by this job

Hourly pay + commission

Health insurance

Paid vacation & holidays

Tire & auto repair discounts

Gym membership reimbursement

Dental and vision insurance

Life and disability insurance

401(k) with company match

Career growth opportunities

Job summary

Virginia Tire & Auto in Gainesville, VA is seeking an Entry Level Service Advisor to warmly welcome customers, present tire and basic auto services, and act as the brand ambassador at the showroom and front desk.

You’ll learn our tire collection, coordinate with technicians, manage timing and updates for customers, and thrive in a busy, commission-based sales environment with a strong base pay and growth opportunities.

Qualifications

• Entry-level position; however, experience is desired and will be compensated accordingly.
• A professional personal appearance.
• Ability to learn our internal software applications.
• Have and maintain a valid driver’s license.

Responsibilities

• Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador.
• Serve as the front line point of contact with customers and act as a connection between their needs and our technicians.
• Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance.
• Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free.
• Keep pace with customers, balance multiple priorities, and use good judgment to manage time.
• Assist in maintaining a clean, organized, and well-merchandised showroom.
• Thrive in a commissioned sales environment (on top of a strong base pay).

Job description

Virginia Tire & Auto in Gainesville, VA is seeking an Entry Level Service Advisor to warmly welcome customers, present tire and basic auto services, and act as the brand ambassador at the showroom and front desk.

You’ll learn our tire collection, coordinate with technicians, manage timing and updates for customers, and thrive in a busy, commission-based sales environment with a strong base pay and growth opportunities.