Entry-Level Auto Service Advisor - Commission & Training

Virginia Tire & Auto; Centreville (VA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Vacation and holidays

Job summary

Virginia Tire & Auto is hiring an Entry Level Service Advisor in Centreville, VA. The role focuses on greeting customers, guiding them to appropriate services, and acting as the liaison between customers and technicians.

It offers a base pay with commission and a path for growth within a busy showroom environment. The position requires a professional appearance, the ability to learn internal software, and a valid driver's license.

Qualifications

• Entry-level position; however, experience is desired and will be compensated accordingly.
• A professional personal appearance.
• Ability to learn our internal software applications.
• Have and maintain a valid driver’s license.
• Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth.

Responsibilities

• Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador.
• Serve as the front line point of contact with customers and act as a connection between their needs and our technicians.
• Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance.
• Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free.
• Keep pace with customers, balance multiple priorities, and use good judgment to manage time.
• Assist in maintaining a clean, organized, and well-merchandised showroom.
• Thrive in a commissioned sales environment (on top of a strong base pay).

Skills

Customer-facing communication

Sales aptitude

Learn internal software

Job description

Virginia Tire & Auto is hiring an Entry Level Service Advisor in Centreville, VA. The role focuses on greeting customers, guiding them to appropriate services, and acting as the liaison between customers and technicians.

It offers a base pay with commission and a path for growth within a busy showroom environment. The position requires a professional appearance, the ability to learn internal software, and a valid driver's license.