Entry-Level Sales Ops & Projects Coordinator - Onsite Sunnyvale

Ihealth Labs Inc; Sunnyvale (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

iHealth Labs is seeking a detail-oriented Sales Operations Specialist to support the Retail Sales team in Sunnyvale, CA. This entry-level role focuses on sales operations, order management, and retail project execution.

The candidate will collaborate with Sales, U.S. operations, supply chain, product teams, and China-based teams to support major U.S. retail accounts like CVS, Walmart, and Costco.

Qualifications

• Bachelor’s degree preferred; recent graduates welcome.
• 0–2 years of experience in Sales Operations, Project Coordination, Order Management, Supply Chain, Retail, or related field preferred.
• Strong organizational skills and attention to detail.
• Strong ownership and ability to follow projects through completion.
• Comfortable working with numbers, Excel, spreadsheets, and business data.
• Ability to manage multiple projects and priorities simultaneously.
• Strong written and verbal communication skills.
• Bilingual in English and Chinese (Mandarin) strongly preferred, due to frequent coordination with China-based teams.
• Experience with U.S. retail, e-commerce, ERP systems, or retailer portals is a plus but not required.
• Must be able to work on-site in Sunnyvale, CA.
• Must be legally authorized to work in the United States without current or future employer sponsorship.

Responsibilities

• Support day-to-day retail sales projects and follow up on key project milestones.
• Manage and track customer orders, deliveries, inventory, and related operational activities.
• Follow up on customer requests, samples, packaging, product information, and project requirements.
• Coordinate with Sales, Supply Chain, Product, factories, warehouses, and other internal teams to ensure projects are executed on schedule.
• Maintain project timelines, trackers, sales data, and order records.
• Identify execution issues and follow through with internal teams until resolution.
• Support communication and coordination between U.S. and China teams.
• Assist with retail platforms, customer portals, documentation, and other sales operations activities.
• Support major retail accounts such as CVS, Walmart, Costco, and other U.S. retail customers.

Skills

Attention to detail

Organizational skills

Project coordination

Order management

Data analysis

Excel

Communication

Multitasking

Bilingual English/Chinese

Education

Bachelor’s degree preferred

Tools

ERP systems

Retail portals

Job description

iHealth Labs is seeking a detail-oriented Sales Operations Specialist to support the Retail Sales team in Sunnyvale, CA. This entry-level role focuses on sales operations, order management, and retail project execution.

The candidate will collaborate with Sales, U.S. operations, supply chain, product teams, and China-based teams to support major U.S. retail accounts like CVS, Walmart, and Costco.