Entry-Level Sales & Operations Support

Shaw Steel; Willoughby (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Shaw Steel in Willoughby, Ohio is seeking an entry-level development role focused on steel sales support and office administration. You will shadow the sales team, learn RFQs, quoting, and order flow, and gradually assume inside sales responsibilities as knowledge grows.

The role offers structured training in product knowledge, terminology, and customer communication, with advancement toward account support and new business development.

Qualifications

• High school diploma or equivalent required, entry-level role in sales support and admin.
• Strong verbal and written communication skills with professional phone/email etiquette.
• Proficiency with Microsoft Outlook, Excel, and Word is expected.

Responsibilities

• Maintain organized customer records, files, and office documentation.
• Assist with data entry, reports, scheduling, and general admin needs.
• Support the flow of inquiries, quotations, orders, and delivery updates under guidance.

Skills

Team collaboration

Communication skills

Quick learning

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Excel

Word

Job description

Shaw Steel in Willoughby, Ohio is seeking an entry-level development role focused on steel sales support and office administration. You will shadow the sales team, learn RFQs, quoting, and order flow, and gradually assume inside sales responsibilities as knowledge grows.

The role offers structured training in product knowledge, terminology, and customer communication, with advancement toward account support and new business development.