Entry-Level Sales & Customer Experience Associate

Market Value Inc.; Miami (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Market Value Southwest in Miami, FL is seeking an entry-level Sales Associate to assist customers with product selections, answer questions, and support daily sales operations. You will contribute to a positive shopping experience and learn about products, services, and sales procedures through comprehensive onboarding and ongoing training.

The ideal candidate is friendly, dependable, and enjoys working in a customer-focused environment.

Qualifications

• High school diploma or equivalent required.
• Experience in retail or customer service preferred but not required.
• Strong verbal communication and interpersonal skills.
• Friendly, patient and professional demeanor.
• Ability to understand customer needs and provide helpful recommendations.
• Good listening skills with attention to customer preferences.
• Willingness to learn about products, services and sales procedures.
• Team-oriented with a customer-focused approach.

Responsibilities

• Welcome customers and provide courteous assistance throughout their shopping experience.
• Respond to inquiries regarding available products, services, and purchasing options.
• Learn about customer preferences to provide relevant product recommendations.
• Explain product features, benefits, and practical applications.
• Help customers evaluate merchandise and understand available selections.
• Provide accurate information about pricing, promotions, and special offers.
• Assist customers with comparing products based on their requirements.
• Answer general questions regarding product availability and service details.
• Support customers throughout the product selection and purchasing process.
• Introduce additional products or services when relevant to customer interests.
• Provide product demonstrations and usage information when applicable.
• Maintain familiarity with current merchandise and promotional updates.
• Assist with organizing product information and customer support materials.
• Help ensure merchandise displays and informational resources remain professionally presented.
• Address routine customer concerns and refer specialized questions to appropriate colleagues.
• Support customer satisfaction through knowledgeable and attentive service.
• Contribute to daily sales and customer engagement objectives.
• Assist with maintaining accurate sales-related information when required.
• Communicate customer feedback and common questions to team members.
• Collaborate with colleagues to maintain efficient daily sales activities.
• Participate in product education sessions, sales training, and team meetings.
• Follow established company procedures for customer assistance and sales activities.
• Complete additional sales support and customer service responsibilities as assigned.

Skills

Verbal communication

Interpersonal skills

Friendly demeanor

Active listening

Customer-focused

Team player

Education

High school diploma

Job description

Market Value Southwest in Miami, FL is seeking an entry-level Sales Associate to assist customers with product selections, answer questions, and support daily sales operations. You will contribute to a positive shopping experience and learn about products, services, and sales procedures through comprehensive onboarding and ongoing training.

The ideal candidate is friendly, dependable, and enjoys working in a customer-focused environment.