Entry-Level Retail Customer Service Specialist

Dollar Tree, Inc.; East Moline (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in East Moline, IL is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, unload trucks, and maintain store cleanliness while following safety procedures.

The role requires strong communication and organizational skills, with prior retail or customer service experience preferred. This position offers flexible hours and opportunities to grow within the company.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in East Moline, IL is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, unload trucks, and maintain store cleanliness while following safety procedures.

The role requires strong communication and organizational skills, with prior retail or customer service experience preferred. This position offers flexible hours and opportunities to grow within the company.