Part-Time Customer Service Associate I — Retail Support

Dollar Tree, Inc.; Loves Park (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Loves Park, IL is seeking a part-time Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, process transactions, stock shelves, and help unload trucks as needed.

The role emphasizes strong customer service, teamwork, and following procedures. Physical tasks include lifting 30–50 lbs. Prior retail or service experience is preferred, with reliable, friendly interactions valued.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and stock replenishment per productivity standards.
• Maintain a clean, safe, and respectful store environment.

Skills

Customer service

Effective communication

Strong organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Loves Park, IL is seeking a part-time Customer Service Associate to deliver a welcoming shopping experience. You will assist customers, process transactions, stock shelves, and help unload trucks as needed.

The role emphasizes strong customer service, teamwork, and following procedures. Physical tasks include lifting 30–50 lbs. Prior retail or service experience is preferred, with reliable, friendly interactions valued.