Entry-Level Retail Customer Experience Associate

Family Dollar; Walnut Ridge (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a part-time Customer Service Associate in Walnut Ridge, AR. You will assist customers, handle transactions, and help maintain stock and store cleanliness while providing friendly service.

This role emphasizes safety, accuracy in cash handling, and teamwork with store leadership. Prior retail experience is a plus, and lifting requirements are part of the job responsibilities.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including restrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a part-time Customer Service Associate in Walnut Ridge, AR. You will assist customers, handle transactions, and help maintain stock and store cleanliness while providing friendly service.

This role emphasizes safety, accuracy in cash handling, and teamwork with store leadership. Prior retail experience is a plus, and lifting requirements are part of the job responsibilities.