Entry-Level Retail Customer Experience Associate

Family Dollar; United States; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage sales at the register, and help maintain a clean, well-stocked store.

The role emphasizes friendly, professional interactions with customers and teammates while upholding security and safety standards. The position is part-time, with responsibilities including stocking, assisting with unloading trucks, and ensuring all areas are neat and presentable.

Qualifications

• Minimum high school diploma or equivalent.
• Prior customer service in retail/hospitality/food or grocery is preferred.
• Ability to read and interpret operational documents and follow instructions.
• Must be able to lift 30–50 lbs and stand/walk for extended periods.
• Strong communication and relationship management skills required.
• Excellent customer service and problem-solving abilities expected.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep store stocked and recover merchandise as needed.
• Assist with receiving, unloading trucks, and stock replenishment.

Skills

Customer service

Following instructions

Communication

Physical stamina

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage sales at the register, and help maintain a clean, well-stocked store.

The role emphasizes friendly, professional interactions with customers and teammates while upholding security and safety standards. The position is part-time, with responsibilities including stocking, assisting with unloading trucks, and ensuring all areas are neat and presentable.