Customer Experience Associate I

Family Dollar; Columbus (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A discount retail chain in Ohio is seeking individuals to support customer service operations. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates will have a high school diploma and previous customer service experience, as well as strong communication and organizational skills. A key requirement is the ability to lift and carry items as needed. This position also includes various benefits like Employee Assistance and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet the demands of frequent walking.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive and welcoming environment for customers.

Skills

Customer service skills

Problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

A discount retail chain in Ohio is seeking individuals to support customer service operations. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates will have a high school diploma and previous customer service experience, as well as strong communication and organizational skills. A key requirement is the ability to lift and carry items as needed. This position also includes various benefits like Employee Assistance and retirement plans.