Entry-Level Retail Customer Experience Associate

Dollar Tree Stores INC; Chicopee (MA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to provide a positive shopping experience. Responsibilities include assisting customers, processing transactions, and maintaining store cleanliness.

The role requires lifting 30–50 lbs, standing, walking, and good communication. A high school diploma or equivalent is preferred, with prior retail or service experience considered a plus. Equal opportunity employer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar setting is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, and bending.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register and maintain cash security.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks and stock replenishment.
• Maintain a clean, safe, and respectful store environment.

Skills

Customer service

Communication

Teamwork

Physical stamina

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a part-time Customer Service Associate to provide a positive shopping experience. Responsibilities include assisting customers, processing transactions, and maintaining store cleanliness.

The role requires lifting 30–50 lbs, standing, walking, and good communication. A high school diploma or equivalent is preferred, with prior retail or service experience considered a plus. Equal opportunity employer.