Entry-Level Public Safety Dispatcher I – 24/7 Shifts

Sacramento Regional Fire/EMS Communications (CA); Sacramento (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Sacramento Regional Fire/EMS Communications (CA) is seeking a Dispatcher I to join our academy cohort starting February 2027. You will handle emergency and non-emergency calls, dispatch Fire/EMS resources, and provide live-saving instructions while maintaining clear communication under pressure.

This entry-level role requires strong communication, quick thinking, and the ability to work nights, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• No prior dispatching experience required.
• EMT training desirable but not required.
• Ability to work nights, weekends, and holidays.
• Ability to work under pressure and maintain calmness.

Responsibilities

• Operate a CAD console and multi-line telephone system to receive calls and triage incidents.
• Dispatch Fire and EMS units promptly following policies and procedures.
• Maintain location and status of units and update logs as needed.
• Provide clear verbal instructions and coordinate with other agencies as required.

Skills

Verbal communication

Stress management

Decision making

Multi-tasking

Technical proficiency

Education

High school diploma or GED

Tools

CAD console

Multi-line phones

Radio

Office computer

Job description

Sacramento Regional Fire/EMS Communications (CA) is seeking a Dispatcher I to join our academy cohort starting February 2027. You will handle emergency and non-emergency calls, dispatch Fire/EMS resources, and provide live-saving instructions while maintaining clear communication under pressure.

This entry-level role requires strong communication, quick thinking, and the ability to work nights, weekends, and holidays.