Fire Dispatcher: Vital 24/7 Emergency Communications

911 Emergency Communications; Rancho Cordova (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Rancho Cordova, CA, is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews, ensuring incident details stay current and aligned with established plans.

The role involves working with computer systems, maps, and radio communication, often requiring shift coverage including nights, weekends, and holidays to

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

911 Emergency Communications in Rancho Cordova, CA, is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews, ensuring incident details stay current and aligned with established plans.

The role involves working with computer systems, maps, and radio communication, often requiring shift coverage including nights, weekends, and holidays to