Entry-Level Personal Banker — Sales & Solutions

Fifth Third Bank; Dallas (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Fifth Third Bank in Dallas is seeking candidates for a Retail Personal Banker I, starting with a 4–8 week onboarding program including rotations in operations and Sales & Service.

The program leads to a certification and a role within the Retail Personal Banker family, focusing on consultative sales, cross-selling, and building long-term customer relationships while processing teller transactions.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to cross-sell and build customer relationships.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain deep knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners for referrals to provide holistic financial solutions.
• Meet/exceed customer experience and production goals and drive revenue growth.
• Provide guidance to CSRs on the sales and referral process.
• Maintain confidentiality and ethical behavior in all interactions.
• Adhere to policies while opening/servicing Retail products.
• Assist in consumer loan and bankcard processes from application to closing.
• Support opening/closing of Financial Center or Bank Mart as directed.

Skills

Sales experience

Financial services knowledge

Math skills

Communication skills

Education

College degree

Job description

Fifth Third Bank in Dallas is seeking candidates for a Retail Personal Banker I, starting with a 4–8 week onboarding program including rotations in operations and Sales & Service.

The program leads to a certification and a role within the Retail Personal Banker family, focusing on consultative sales, cross-selling, and building long-term customer relationships while processing teller transactions.