Entry-Level Personal Banker – Brooklyn (On-Site)

Citigroup Inc.; New York (NY); On-site; USD 61,000 - 86,000; Full time

Job summary

Citigroup Inc. in Brooklyn, NY is seeking a Personal Banker SAFE Act at the Flatbush Branch to support customer service teams with sales, products and services.

The entry level position aims to build loyalty, increase sales to individual consumer clients and foster relationships through proactive cross-selling and excellent client experience. The role requires 0-2 years of relevant experience, a Bachelor's degree, and NMLS Safe Act registration.

Qualifications

• 0-2 years of relevant experience.
• Previous banking, retail, or sales experience preferred.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; Safe Act compliant.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products.
• Build referral business opportunities through Centers of Influence (COIs) and the MGM Program.
• Assist strategies to grow the small business client and implement sales plans to target Book of Business customers.
• Deliver client services/outbound/inbound calls to acquire new relationships and deepen existing relationships through cross-sell.
• Provide coaching to tellers on products and programs and identify client needs for referrals.

Skills

Customer service

Sales

Cross-selling

Smart Banking tools

Communication

Education

Bachelor's Degree

Job description

Citigroup Inc. in Brooklyn, NY is seeking a Personal Banker SAFE Act at the Flatbush Branch to support customer service teams with sales, products and services.

The entry level position aims to build loyalty, increase sales to individual consumer clients and foster relationships through proactive cross-selling and excellent client experience. The role requires 0-2 years of relevant experience, a Bachelor's degree, and NMLS Safe Act registration.