Entry-Level Pediatric Lab Support Tech I

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 26,000 - 32,000; Full time

Job summary

Cincinnati Children’s is seeking a regular, full-time Laboratory Support Services team member at Burnet Campus to support the Clinical Laboratory department. The role includes specimen collection or processing, LIS/HIS data entry, EPIC registration, and adherence to CAP guidelines, with a focus on accuracy and patient care.

Qualifications include a high school diploma or equivalent; no directly related experience required; healthcare experience preferred.

Qualifications

• High school diploma or equivalent.
• No directly related experience.
• Preferred: Experience in healthcare.

Responsibilities

• Professional Development- Maintain currency in the field, including maintenance of any necessary licensure/certification, through continuing education, conferences, meetings, in-services, networking, literature, and/or seminars. Attend all mandatory CCHMC training sessions. Implement obtained knowledge/skills into one's own work, the department, and/or the organization. Assume responsibility for one's own professional growth and development. May participate in internal/external professional committees, agencies, councils, and/or activities.
• Process Improvement- Participate in improving /assuring organizational and/or departmental performance/quality through recommending areas or approaches for improvement activities, performing new procedures, collecting data and/or providing input to department discussions. Anticipate and actively identify and recommend areas for process/system improvement. May work with appropriate personnel to implement agreed upon changes. May participate in the evaluation of improvement initiatives/activities.
• Technical- Responsible for one primary function of laboratory support including collection of samples for laboratory testing following approved laboratory procedures. Receive and accession specimens using LIS; ensuring proper patient identification, specimen integrity and timeliness. Performs EPIC registration as required. Competencies are required following CAP (College of American Pathologists) guidelines. Resolves test order related issues (test in question, sample in question) and manages add‑on tests. Perform routine procedures within respective discipline, including the collection and analysis of data which will affect decisions regarding patient care. Accurately and completely documents activities in HIS or LIS as appropriate.
• Customer Service – Patient- Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families.
• Department Support- Produces work that is accurate, neat, complete and timely. Identifies technical and specimen related problems or discrepancies. Demonstrates knowledge of laboratory information systems. Ability to retrieve result, locate, specimen requirements, fax results, troubleshoot a specimen test issue. Performs registrations, scanning, and assists send-outs in monitoring pending logs. Perform routine operational functions such as supply inventory. Monitors transfer lists from outpatient laboratories to assure specimen receipt. Demonstrates flexibility within the department.

Education

High school diploma or equivalent

Job description

Cincinnati Children’s is seeking a regular, full-time Laboratory Support Services team member at Burnet Campus to support the Clinical Laboratory department. The role includes specimen collection or processing, LIS/HIS data entry, EPIC registration, and adherence to CAP guidelines, with a focus on accuracy and patient care.

Qualifications include a high school diploma or equivalent; no directly related experience required; healthcare experience preferred.