Entry-Level Patient Services Specialist – Healthcare

TEKsystems; Pittsburgh (Allegheny County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid training

Career growth

Job summary

TEKsystems is hiring a Patient Services Specialist (Entry Level) for onsite work in Pittsburgh, PA. The role supports patients with insurance benefits, prior authorizations, and financial assistance, delivering excellent customer service in a healthcare setting.

This entry-level position offers paid training and potential for full-time conversion, with a contract-to-hire path. Start date coordination and onboarding timelines are provided during onboarding steps.

Qualifications

• High School Diploma or GED required
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Comfortable speaking with patients, providers, and insurance representatives
• Basic computer skills and ability to navigate multiple systems

Responsibilities

• Handle inbound and outbound calls with patients, healthcare providers, and insurance companies
• Verify insurance benefits and coverage information
• Support prior authorization requests, appeals, and medical exception processes
• Assist patients with financial assistance and manufacturer-sponsored support programs
• Research and resolve insurance claim and coverage issues
• Track and follow up on authorization requests to ensure timely completion
• Maintain accurate documentation and patient records
• Provide professional, compassionate customer service throughout the patient experience

Skills

High-volume calls

Communication skills

Multitasking

Patient-provider-insurance speak

Computer literacy

Call center exp

Healthcare exp

Benefits verification exp

Education

High School Diploma or GED

Job description

TEKsystems is hiring a Patient Services Specialist (Entry Level) for onsite work in Pittsburgh, PA. The role supports patients with insurance benefits, prior authorizations, and financial assistance, delivering excellent customer service in a healthcare setting.

This entry-level position offers paid training and potential for full-time conversion, with a contract-to-hire path. Start date coordination and onboarding timelines are provided during onboarding steps.