Entry-Level Patient Access Specialist — Training Provided

R1 RCM; Waco (TX); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM, based in the United States, is seeking a Patient Registration Customer Service Representative in Patient Registration. You will be the first friendly face patients meet when they check into the hospital, helping them register and navigate the process with confidence and compassion.

No healthcare background? Training is provided and this role offers a strong launchpad into a healthcare career. Base pay ranges from $14.50 to $18.99 per hour, with variation by role and location.

Qualifications

• High School Diploma or GED required.
• Prior customer service experience preferred.
• Background check and vaccination requirements may apply.

Responsibilities

• Register patients across multiple computer systems quickly and accurately.
• Answer phones and gather essential information with empathy.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans with provided training.
• Adapt to interruptions from clinical teams during urgent care.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

R1 RCM, based in the United States, is seeking a Patient Registration Customer Service Representative in Patient Registration. You will be the first friendly face patients meet when they check into the hospital, helping them register and navigate the process with confidence and compassion.

No healthcare background? Training is provided and this role offers a strong launchpad into a healthcare career. Base pay ranges from $14.50 to $18.99 per hour, with variation by role and location.