Entry-Level Operations Specialist - Loans & Client Service

United Shore Financial Services LLC; Pontiac (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off (PTO)

Promotion and growth opportunities

Comprehensive health, dental andVision

Weekly paychecks

Free 24/7 gym

Complimentary fruit and drinks

Job summary

United Wholesale Mortgage seeks an Entry Level - Operations Specialist for an on-site role in Pontiac, MI. The position is full-time with a structured training program designed to help you grow within the company while you learn to move loans through the approval process.

You will enter and organize loan information, provide professional phone service to clients and internal teams, and aim to meet daily quality and production goals. Prior office experience is not required.

Qualifications

• High school diploma or equivalent.
• Comfortable using technology and learning new software.
• Strong communication.
• Attention to detail.
• Positive, learning-focused attitude.
• 1+ year of experience in a fast-paced customer service environment (nice-to-have).
• Experience with Microsoft 365 tools (Outlook, Teams, Excel or Word) (nice-to-have).

Responsibilities

• Enter, review and organize loan information and documents within our systems.
• Provide professional phone service to clients and internal teams.
• Meet daily quality and production goals.

Job description

United Wholesale Mortgage seeks an Entry Level - Operations Specialist for an on-site role in Pontiac, MI. The position is full-time with a structured training program designed to help you grow within the company while you learn to move loans through the approval process.

You will enter and organize loan information, provide professional phone service to clients and internal teams, and aim to meet daily quality and production goals. Prior office experience is not required.