Entry Level Online Hotel Reservationist (Work From Home)

Heart & Sail Tours; Louisiana; Remote; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and supportive team as a Remote Hotel Reservationist! This entry-level position is perfect for those with a passion for hospitality and travel. You'll be responsible for managing hotel reservations, providing exceptional customer service, and assisting guests throughout their journey. With comprehensive training and travel perks, this role offers a fantastic opportunity to kickstart your career in the vibrant travel industry. Embrace the chance to make a positive impact on travelers' experiences and grow professionally while enjoying a flexible work environment.

Benefits

Remote position

Flexible work environment

Travel perks and discounts

Free training

FAM Trips

Supportive team

Qualifications

• Must be 18 years or older and fluent in English; bilingual is a plus.
• Strong customer service and problem-solving skills required.

Responsibilities

• Handle hotel reservations and address guest inquiries.
• Assist guests during check-in and check-out processes.
• Collect payment information and process reservations.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Attention to detail

Problem-solving abilities

Multitasking abilities

Knowledge of travel destinations

Bilingual skills

Education

High school diploma or equivalent

Job description

Entry Level Online Hotel Reservationist (Work From Home)

We're actively seeking an individual with a keen eye for detail and a customer-centric approach to join our team as a Remote Hotel Reservationist. If you possess exceptional communication skills, exude warmth, and have a genuine passion for hospitality, we warmly invite you to join us! Comprehensive training will be provided to set you up for success.

Responsibilities:

• Handle hotel reservations, including inquiries, bookings, and confirming room availability.
• Interact with guests via phone, email, and in-person to address reservation inquiries, changes, and cancellations.
• Assist guests during check-in and check-out, ensuring a smooth process and addressing special requests or concerns.
• Collect payment information, process reservations, and issue invoices or receipts as necessary.

Benefits:

• Remote position with a flexible work environment.
• Competitive salary.
• Travel perks and discounts for personal and professional travel.
• Free training and Familiarization (FAM) Trips.
• Supportive team.

Qualifications:

• Excellent communication and interpersonal skills with a courteous and welcoming demeanor.
• Organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to work independently and collaboratively as part of a team.
• Strong knowledge of travel destinations, attractions, and various travel products and services.
• Exceptional customer service and problem-solving abilities.
• Passion for travel and a desire to help others create memorable experiences.
• Must be 18 years or older.
• Must speak/read English fluently; bilingual skills are a plus.

This entry-level opportunity serves as your gateway into the vibrant world of the travel industry, working under a host agency. Taking this first step allows you to make a positive impact on travelers' lives while fostering your professional growth. Explore the world, one exceptional experience at a time – commence your entrepreneurial journey today.