Work From Home - Hotel Reservationist

Voyage By EcoWays; New Jersey; Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative travel agency is seeking a Remote Hotel Reservationist to join their eco-conscious team. This role is perfect for those who are passionate about sustainable tourism and customer service. You will manage hotel bookings, assist clients with inquiries, and promote eco-friendly lodging options. Enjoy the flexibility of working from home while contributing to responsible travel practices. If you thrive in a collaborative environment and love to help others plan their travels, this position is an exciting opportunity to make a positive impact in the travel industry.

Benefits

Flexible Working Hours

Skill Development Opportunities

Collaborative Team Environment

Qualifications

• Experience as a hotel reservationist or in customer service is essential.
• Strong communication skills and attention to detail are crucial.

Responsibilities

• Handle hotel bookings accurately and promptly for clients.
• Provide excellent customer service via phone, email, and chat.

Skills

Customer Service

Communication Skills

Attention to Detail

Organizational Skills

Sustainability Awareness

Tools

Reservation Software

Computer Literacy

Job description

Job Title: Work From Home - Hotel Reservationist

Location: Remote

Position Overview: Ecoway Voyagers, a pioneering travel agency committed to eco-friendly tourism, is seeking a Work From Home - Hotel Reservationist to join our dynamic team. As a Remote Hotel Reservationist, you will play a crucial role in ensuring our clients receive exceptional service while booking accommodations that align with our sustainable travel ethos. This position is fully remote, offering flexibility and the opportunity to work from anywhere.

Responsibilities:

• Handle hotel bookings for clients promptly and accurately
• Utilize reservation software to manage bookings and maintain records
• Confirm reservations and communicate booking details to clients efficiently
• Provide excellent customer service via phone, email, and chat
• Assist clients with inquiries regarding hotel options, availability, and amenities
• Address any issues or concerns related to reservations promptly and professionally
• Promote eco-friendly lodging options to align with Ecoway Voyagers’ sustainability standards
• Educate clients on sustainable practices and encourage responsible travel choices
• Coordinate with other team members to ensure seamless travel arrangements
• Work closely with our travel advisors to provide comprehensive booking support

Benefits:

• Enjoy the flexibility of working from home or any location of your choice
• Opportunity to develop skills in hospitality, travel coordination, and sustainable tourism
• Contribute to promoting eco-friendly travel practices and responsible tourism
• Join a collaborative team passionate about travel and sustainability

Qualifications:

• Proven experience as a hotel reservationist or in a similar customer service role
• Excellent communication skills, both verbal and written
• Proficiency in reservation software and general computer literacy
• Strong attention to detail and organizational abilities
• Passion for travel, sustainability, and customer service excellence