Entry-Level Multichannel Customer Service Rep

Ultimate Staffing; Carlsbad (CA); On-site; USD 28,929 - 31,684; Full time

Job summary

A staffing agency in California is seeking a Customer Service Representative to join their growing team. The ideal candidate should be proactive and communicative, handling inquiries via phone, email, or chat. Responsibilities include resolving issues, processing orders, and maintaining records. A positive attitude and previous customer service experience are preferred. This is a full-time entry-level position.

Qualifications

• Previous customer service or call center experience preferred.
• Proficient in computer systems and CRM software.

Responsibilities

• Respond to customer inquiries via phone, email, and/or chat.
• Provide accurate information about products and services.
• Resolve customer issues and process orders efficiently.

Skills

Strong communication

Problem-solving skills

Ability to handle multiple tasks

Proficient in CRM software

Positive attitude

Tools

Microsoft Office

Job description

A staffing agency in California is seeking a Customer Service Representative to join their growing team. The ideal candidate should be proactive and communicative, handling inquiries via phone, email, or chat. Responsibilities include resolving issues, processing orders, and maintaining records. A positive attitude and previous customer service experience are preferred. This is a full-time entry-level position.