Entry-Level Mortgage Advisor

CCM CrossCountry Mortgage, LLC; Blue Ash (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K plan

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC in Blue Ash, Ohio is seeking a motivated Jr. Loan Officer to launch a career in the mortgage industry.

This entry-level position provides the essential tools and foundation for success and offers growth into the Loan Officer Training program. You will handle inbound leads, collect basic customer information, and support Licensed Loan Officers by coordinating communication and transferring identified customers through our corporate phone system.

Qualifications

• High School diploma or equivalent, preferred.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
• Excellent prioritization and time management skills.
• Excellent communication, customer service and collaboration skills.

Responsibilities

• Take inbound leads via corporate phone system.
• Gather basic customer information and identify customer needs.
• Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customers via corporate phone system.
• Utilize corporate training methods and tactics in converting potential prospects to CCM customers.
• Appropriately classify and distinguish each lead contacted.
• Effectively manage high volume of incoming phone calls.
• The Branch Marketing Specialist is responsible for gathering customer information and identifying customer needs to facilitate the transfer of leads to Licensed Loan Officers.

Skills

Customer service

Communication

Time management

Prioritization

Collaboration

Education

High School diploma

Tools

Microsoft Office Suite

Job description

CrossCountry Mortgage, LLC in Blue Ash, Ohio is seeking a motivated Jr. Loan Officer to launch a career in the mortgage industry.

This entry-level position provides the essential tools and foundation for success and offers growth into the Loan Officer Training program. You will handle inbound leads, collect basic customer information, and support Licensed Loan Officers by coordinating communication and transferring identified customers through our corporate phone system.