Entry-Level Mental Health Counselor - Residential Support

ICL; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Health Benefits (Medical

Dental and Vision Plans

403(b) Retirement Savings Plan with 
‑

Paid Time Off (Vacation, Personal, 
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Mentally Health Days and 12 paid 
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Employee Wellness Programs

Educational Leave and Tuition 
Assis t

Training and Career Development Tracks

Commuter Benefits

Flexible spending plans

Pet insurance

Identity theft insurance

Legal plans

Voluntary ancillary benefits

Job summary

ICL is hiring for an entry-level direct care role in a community residential program with 24/7 staffing coverage. The position focuses on supporting adults with mental illness and substance use disorders, ensuring safety, daily living assistance, and a therapeutic environment.

Onsite work required. Responsibilities include safety inspections, incident reporting, teaching daily living skills, and assisting with meals, hygiene, and appointments.

Qualifications

• Education: High school diploma or GED; specialized training in human services may substitute for experience.
• Experience: One year of related human services experience supporting adults with mental illness and/or substance use disorders.
• Certifications/Licenses: Ability to obtain and maintain Standard First Aid and CPR; NYS driver’s license may be required.

Responsibilities

• Conduct regular facility inspections to ensure safety, cleanliness, and security.
• Report serious incidents immediately and complete incident documentation per policy.
• Explain available services and programs; teach daily living skills, socialization, and conflict resolution.
• Follow emergency procedures and support the safety of residents, staff, and visitors.
• Assist individuals with hygiene, grooming, nutrition, and daily living needs.
• Review and update staff communication logs each shift.
• Perform housekeeping tasks to maintain a safe and healing environment.
• Ensure food provided meets dietary requirements.
• Accompany individuals to medical appointments, social agencies, and community activities.
• Maintain regular attendance and work beyond scheduled hours when needed.
• Attend team meetings, staff meetings, and supervision.
• Complete required in-service training and staff development.
• Monitor medications and complete related documentation when assigned.
• Assist clinical staff with resident accountability and missing person procedures.
• Observe and document individuals’ behavior and responses to treatment.
• Lead skills development or activity groups when appropriate.
• Assist individuals with meal preparation, laundry, and light housekeeping.
• Perform other related duties as assigned.

Education

High school diploma or GED

Specialized training or education in human services

Job description

ICL is hiring for an entry-level direct care role in a community residential program with 24/7 staffing coverage. The position focuses on supporting adults with mental illness and substance use disorders, ensuring safety, daily living assistance, and a therapeutic environment.

Onsite work required. Responsibilities include safety inspections, incident reporting, teaching daily living skills, and assisting with meals, hygiene, and appointments.