Entry-Level Medical Sales: Patient Access & Insurance Liaison

Rehab Medical, Inc.; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision benefits +H

401(k) match with seminars

Tuition Reimbursement

Training and Orientation at HQ in Indy

Mentorship Onboarding Program

Employee Recognition Program

Leadership Development Program

Employee Assistance Program

Job summary

Rehab Medical, Inc. is seeking a Patient Care Representative to support the Sales team by coordinating and processing information needed to obtain DME for patients.

The role reports to the Sales Manager and requires strong interpersonal skills and the ability to communicate effectively with patients, referral sources, and insurance providers. You will gather insurance details, schedule evaluations with physicians when needed, prepare documentation for approval, and keep the Sales Reps informed

Qualifications

• Bachelor's degree required.
• Intermediate computer skills.
• Exceptional interpersonal skills with ability to develop relationships.
• Ability to maintain confidentiality.
• Excellent verbal and written communication skills.
• Ability to work independently, be detail oriented, and organized.
• Minimum 2+ years of administrative support experience.

Responsibilities

• Support to Sales Reps, up to two at a time.
• Acts as a liaison between the company, the patient, referral sources, and insurance companies.
• Patient communication—introducing patient to the company and the process for obtaining equipment.
• Collecting insurance information needed from the patient.
• Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required.
• Prepare and send all documentation required to the physician.
• Receive proper documentation from prescribing physician and send in for approval.
• Keep Sales Rep up to date with the status of each patient's order and any other necessary information.
• Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery.

Skills

Interpersonal skills

Verbal and written communication

Computer skills

Confidentiality

Independent and detail oriented

Education

Bachelor's degree

Job description

Rehab Medical, Inc. is seeking a Patient Care Representative to support the Sales team by coordinating and processing information needed to obtain DME for patients.

The role reports to the Sales Manager and requires strong interpersonal skills and the ability to communicate effectively with patients, referral sources, and insurance providers. You will gather insurance details, schedule evaluations with physicians when needed, prepare documentation for approval, and keep the Sales Reps informed