Entry Level Medical Sales

Rehab Medical LLC; Lexington (KY); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) match

Tuition Reimbursement

HQ Training Indianapolis

Employee Recognition Program

Leadership Development Program

Well-being initiatives (EAP)

Job summary

Rehab Medical LLC is seeking a Patient Care Representative to support the Sales Team in coordinating and processing documentation to obtain durable medical equipment for patients. The role emphasizes patient liaison, insurance coordination, and timely communication with physicians and referrers.

Ideal candidates will have strong interpersonal skills, confidentiality, and 2+ years of administrative support experience.

Qualifications

• Exceptional interpersonal skills with ability to develop relationships
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented, and organized
• Minimum 2+ years of administrative support experience

Responsibilities

• Support to Sales Reps, up to two at a time
• Acts as a liaison between the company, the patient, referral sources, and insurance companies
• Patient communication—introducing patient to the company and the process for obtaining equipment
• Collecting insurance information from the patient
• Coordinate with patient to schedule a face-to-face evaluation with physician if required
• Prepare and send all documentation required to the physician
• Receive proper documentation and submit for approval
• Keep Sales Reps updated on the status of each patient's order and information
• Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery

Skills

Interpersonal skills

Confidentiality

Verbal communication

Written communication

Independent worker

Detail oriented

Organized

Administrative support

Education

Bachelor's degree or higher

Job description

425 Curry Avenue
Lexington, KY 40502, USA

Description

About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day.

We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients.

If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today!

Why You Should Apply:

• We offer health, dental, and vision benefits plus HSA incentives
• 401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program

Position Overview and Key Responsibilities:

The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients.

• Support to Sales Reps, up to two (2) at a time
• Acts as a liaison between the company, the patient, referral sources, and insurance companies
• Patient communication- introducing patient to the company and the process for obtaining equipment
• Collecting any insurance information needed from the patient
• Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required
• Prepare and send all documentation required to the physician
• Receive proper documentation from prescribing physician and send in for approval
• Keep Sales Rep up to date with the statue of each patient's order and any other necessary information
• Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery

Requirements:

• Exceptional interpersonal skills with ability to develop relationships
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented, and organized
• Minimum 2 - years of administrative support experience

Qualifications

Behaviors

Required

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Motivations

Required

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Self-Starter

Inspired to perform without outside help

Peer Recognition

Inspired to perform well by the praise of coworkers

Education

Required

Bachelors or better in Other.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.