Sales Manager

Rehab Medical LLC; Town of New Windsor (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

HSA incentives

401(k) match

Tuition Reimbursement

Training at Headquarters in Indy

Employee Recognition Program

Leadership Development Program

Well-being initiatives

Job summary

Rehab Medical LLC in Indianapolis seeks a Sales Manager to lead the local sales team, drive referral initiatives, and foster a high-performing culture. You will guide strategy, coaching, and performance across reps and support staff in a dynamic CRT environment.

This position focuses on territory coverage, in-services, and empowering teams to build strong relationships with referral sources and patients, while delivering exceptional service and growth.

Qualifications

• Bachelor's degree required or a minimum of 10 years of relevant Durable Medical Equipment (DME) industry experience.
• Comparable record of sales leadership experience required.
• At least three years of sales leadership experience required.

Responsibilities

• Manage Sales Representative activity: oversee Sales Rep activity using SP.
• Attend in-services with Sales Representatives to provide training, leadership, and support.
• Oversee paperwork processes to ensure all documentation is completed and submitted on time.
• Open territory coverage and manage open or vacant territories until new reps are hired.
• Foster a positive team culture with a no-failure attitude and celebrate wins.

Skills

Sales Leadership

Account Management

Relationship Building

Strategic Planning

Coaching

Education

Bachelor's degree

10+ years in DME or medical devices

Tools

CRM software

SalesForce

SP (Sales Platform)

Job description

About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day.

We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients.

If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical

Why You Should Apply:

• We offer health, dental, and vision benefits plus HSA incentives
• 401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program

For prompt communication, we encourage applicants to opt into texting during the application process.

Summary:

SalesManager supports and drives the success of the sales team within a local market by leading key referral initiatives, managing performance, supporting administrative processes, and fostering a positive, high-performing team culture.

Key Responsibilities:

Manage Sales Representative Activity: Oversee Sales Rep activity using SP.

• Conduct weekly or monthly 1-on-1 meetings, depending on quota performance.
• Areas of oversight include:
• Routing: Ensuring effective planning and territory coverage.
• Activity Metrics: Monitoring calls, visits, and overall productivity.
• In-Service Metrics: Tracking and ensuring target in-service numbers are met.

Support Sales Representatives through In-Services: Attend in-services with Sales Representatives to provide training, leadership, and support.

• Once strong referral relationships areestablishedthrough in-services; Sales Repsare able tomaintain
• Partnering with Sales Representatives to win top accounts helps build a culture of teamwork and success.
• Minimum 3 in-services per week requirement, until the office meets plan (tier 3), allows for correct support needed to achieve plan.

Manage Patient Care Representatives (PCRs)

• Ensure PCRs communicate promptly and consistently with patients.
• Oversee paperwork processes to ensure all documentation is completed andsubmittedon time
• PCRs support Sales Representatives by handling administrative and documentation tasks, allowing Sales Reps to focus on building relationships and generating referrals.

Manage ATP Support: Ensure ATP Support works closely with Sales Reps and PCR to make surepatientgetscorrect mobility equipment while providing top service.

Open Territory Coverage: Manage open or vacant territories until a new Sales Representative ishiredand/or performance reaches 7-point territory standards.

• By handling new or “troubled” territories, the Sales Manager helps ensure a smooth transition and sets new Sales Reps up for success.

Foster Positive Team Culture: Bring consistent positive energy to the Sales Team, regardless of challenges.

• Promote a “No Failure Attitude”—Sales Managers set the tone for resilience and success.
• Celebrating wins regularly to reinforce a culture of achievement
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Education

• Bachelor's degree required or a minimum of 10 years of relevant Durable Medical Equipment (DME) industry experience.
• Comparable record of sales leadership experience required.
• At least three years of sales experience required.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Leader

Inspires teammates to follow them

Motivations

Required

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Preferred

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Education

Required

Bachelors or better.

Licenses & Certifications

Required

DRIVERS LICENSE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.