Entry Level Medical Sales

Rehab Medical LLC; Tampa (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

HSA incentives

401(k) match

Tuition Reimbursement

Training and Orientation at HQ

Employee Recognition Program

Leadership Development Program

Employee Assistance Program

Job summary

Rehab Medical LLC in Tampa, FL is seeking a Patient Care Representative to support the Sales team in coordinating and processing documentation to obtain DME for patients. You will liaise with patients, referral sources, and insurance, schedule evaluations, and prepare/submit physician paperwork to obtain approvals.

Ideal candidates have at least 2 years of admin support, excellent communication, confidentiality, and organizational skills, with a drive to help patients navigate the equipment

Qualifications

• Exceptional interpersonal and communication skills to build relationships with patients, referral sources and insurers.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent verbal and written communication skills across multiple stakeholders.
• Independent worker with strong attention to detail and organizational abilities.
• Minimum 2 years of administrative support experience.

Responsibilities

• Coordinate and process information and documentation needed to obtain DME for patients.
• Support to Sales Reps, up to two at a time.
• Act as liaison between company, patient, referral sources, and insurance companies.
• Communicate with patients to introduce the process and next steps.
• Collect insurance information from patients and schedule physician evaluations if required.
• Prepare and send documentation to physicians and obtain approvals.
• Keep Sales Reps updated on order status and required information.
• Explain equipment, insurance coverage, and payment options to patients before delivery.

Skills

Interpersonal skills

Confidentiality

Verbal & written communication

Independent/Detail oriented/Organized

Administrative support experience

Education

Bachelor's degree

Job description

6101 Johns Road
Suite 8
Tampa, FL 33634, USA

Description

About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day.

We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients.

Why You Should Apply:

• We offer health, dental, and vision benefits plus HSA incentives
• 401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program

Position Overview and Key Responsibilities:

The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients.

• Support to Sales Reps, up to two (2) at a time
• Acts as a liaison between the company, the patient, referral sources, and insurance companies
• Patient communication- introducing patient to the company and the process for obtaining equipment
• Collecting any insurance information needed from the patient
• Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required
• Prepare and send all documentation required to the physician
• Receive proper documentation from prescribing physician and send in for approval
• Keep Sales Rep up to date with the statue of each patient's order and any other necessary information
• Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery

Requirements:

• Exceptional interpersonal skills with ability to develop relationships
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented, and organized
• Minimum 2 - years of administrative support experience

We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.

Qualifications

Behaviors

Required

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Motivations

Required

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Self-Starter

Inspired to perform without outside help

Peer Recognition

Inspired to perform well by the praise of coworkers

Education

Required

Bachelors or better in Other.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.