Entry Level Medical Sales

Rehab Medical; Baton Rouge (LA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) match

Tuition reimbursement

HQ training in Indianapolis

Mentorship onboarding

Employee recognition program

Leadership development program

Employee assistance program

Job summary

Rehab Medical is seeking a Patient Care Representative to join our Sales team. You will coordinate and process documentation to obtain DME for patients and support Sales Reps.

Responsibilities include acting as liaison between patients, referrals and insurers, collecting insurance information, scheduling physician evaluations if needed, and ensuring timely submission of required paperwork. Excellent communication and confidentiality are essential.

Qualifications

• Bachelor's degree required.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality.
• Detail oriented, organized and able to work independently.
• 2+ years of administrative support experience.

Responsibilities

• Support Sales Reps, up to two at a time.
• Liaise between patient, referral sources and insurance companies.
• Introduce patient to the company and process for obtaining equipment.
• Collect insurance information from patients.
• Coordinate with patient to schedule physician evaluations if required.
• Prepare and send documentation to the physician.
• Receive documents from prescribing physician and submit for approval.
• Keep Sales Reps updated on order status and information.
• Explain equipment, insurance coverage, and payment options to patients before delivery.

Skills

Interpersonal skills

Communication

Detail oriented

Organized

Independent work

Confidentiality

Education

Bachelor's degree

Job description

About Us

Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day.

We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients.

If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today!

Why You Should Apply:

• We offer health, dental, and vision benefits plus HSA incentives
• 401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program

For prompt communication, we encourage applicants to opt into texting during the application process.

Position Overview and Key Responsibilities:

The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients.

• Support to Sales Reps, up to two (2) at a time
• Acts as a liaison between the company, the patient, referral sources, and insurance companies
• Patient communication- introducing patient to the company and the process for obtaining equipment
• Collecting any insurance information needed from the patient
• Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required
• Prepare and send all documentation required to the physician
• Receive proper documentation from prescribing physician and send in for approval
• Keep Sales Rep up to date with the statue of each patient's order and any other necessary information
• Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery

Requirements:

• Bachelor's degree
• Intermediate computer skills
• Exceptional interpersonal skills with ability to develop relationships
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented, and organized
• Minimum 2 - years of administrative support experience

We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.