Entry Level Management Trainee

Pomona; Claremont (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Pomona is seeking an Entry Level Management Trainee to join our team in California. The role centers on customer-centric outreach, learning from senior team members, and helping acquire customers through effective communication and product knowledge.

The position emphasizes classroom and shadow-style training, hands-on customer interactions, and developing sales techniques while adhering to client guidelines and ensuring accurate customer records.

Qualifications

• Excellent verbal and written communication abilities.
• Strong interpersonal skills with customers and team members.
• Self-starter who thrives in a fast-paced environment.

Responsibilities

• Learn from senior account management to master customer service and sales techniques.
• Participate in classroom and shadow-style training to understand the role.
• Meet with customers to educate on products and services and close sales when appropriate.
• Understand the full sales cycle and complete it while following client guidelines.
• Maintain accurate records of customer interactions and report results.

Skills

Communication skills

Customer focus

Self-motivated

Education

High school diploma / GED

Job description

We are looking for individuals who are customer-centric, driven, and looking to take on a new challenge to join our team as the Entry Level Management Trainee. Our primary goal as a partner on this campaign is to spread awareness, educate consumers, and facilitate new customer acquisition. The ideal Entry Level Management Trainee will use their top-notch communication skills to effectively complete our clients outreach goals.

Responsibilities of the Entry Level Management Trainee:

• Work closely with senior members of the account management team in order to learn proper customer service and sales techniques, how to interact with client customers, and master all client product knowledge
• Participate in both classroom and shadow-style training in order to fully understand the ins and outs of the entry level role
• Meet directly with customers with the goal of building relationships, educating on client products and services, and closing sales when necessary
• Learn and understand the full sales cycle and be able to complete it while following all client compliance guidelines
• Keep a customer record of all interactions and be sure to report back to our client with these results in order to ensure customer records are constantly updated
• Network and trade tips ad tricks with other Sales & Customer Service Representatives to ensure that the team is consistently moving towards the goal
• Help to teach and train other members of the sales & customer service team that may be struggling

Requirements of the Entry Level Management Trainee:

• High school diploma / GED
• Must have a passion for working with people, both internally and externally within our team and with customers
• Must be driven and someone who doesn’t like to settle for themselves, someone who is constantly looking to push the envelope
• Being a self-starter and not needing to be micromanaged will make a candidate stand out to us