Entry-Level IT Support Tech - Cloud & Cybersecurity

Core Managed; Fairfax (VA); Presencial; USD 46.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fun team

Laid back atmosphere

Ongoing learning

401K benefits

Descripción de la vacante

Core Managed is seeking an IT tech for a junior-level, fast-paced role in Fairfax, VA. You will provide level 1 support for incoming issues, learn new IT techniques, and work alongside senior team members on cloud and cybersecurity technologies.

You will develop relationships with clients and staff, be stationed at client sites, and contribute to a friendly, results-driven environment that values punctuality, quality work, and ongoing skill development.

Formación

• Focus and ability to avoid distractions.
• Persistence in problem solving.
• Humility to ask for necessary help and support.
• Commitment to a high level of quality work.
• Ownership of assigned tasks.
• Being able to adapt quickly.
• Punctuality and a clean business appearance.
• Desire to help others.
• Ability to learn quickly.
• Time management skills.
• Ability to develop relationships with clients and internal staff.
• Follow process and identify possible improvements.
• Exemplary written and verbal communication skills.

Responsabilidades

• Perform level 1 IT support for incoming issues.
• Develop relationships with clients and staff.
• Be assigned to work at a client's location and support all clients.
• Collaborate with senior team members to increase knowledge.
• Work as part of a team toward common goals.

Conocimientos

Verbal communication

Written communication

Customer service

Time management

Problem solving

Relationship building

Educación

Associate degree

Bachelor’s degree preferred

Descripción del empleo

Core Managed is seeking an IT tech for a junior-level, fast-paced role in Fairfax, VA. You will provide level 1 support for incoming issues, learn new IT techniques, and work alongside senior team members on cloud and cybersecurity technologies.

You will develop relationships with clients and staff, be stationed at client sites, and contribute to a friendly, results-driven environment that values punctuality, quality work, and ongoing skill development.