Entry Level Installation Technician

PROGRESSIVE HEALTHCARE S OLUTIONS L; Denver (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

PROGRESSIVE HEALTHCARE S OLUTIONS L is seeking an Entry Level Installation Technician to deliver top-tier customer service while installing, servicing, and testing complex monitoring systems in hospital settings. The role requires strong mechanical aptitude, independence, and willingness to learn new technologies.

The position involves heavy travel, collaboration with diverse teams, and direct interaction with patients and clinical staff to ensure reliable system performance and timely issue

Qualifications

• High school diploma or equivalent required.
• Healthcare or network experience is a plus.
• Professional demeanor, appearance, and discretion when engaging customers.

Responsibilities

• Travel 80-100% of the time (depending on market).
• Complete tasks on schedule while delivering world-class service.
• Communicate status and issues related to work orders per protocol.
• Troubleshoot complex network issues to maintain quality of service.
• Install and support complex, multi-phase systems of IT and patient-monitoring equipment.
• Review system configurations to ensure performance viability.

Skills

Mechanical aptitude

Customer service

Independent work

Strong organizational skills

Education

High school diploma or equivalent

Tools

Computers

Hand tools

Medical test equipment

Job description

Description

The role of Entry Level Installation Technician is to deliver the highest level of customer service while installing, servicing, and testing complex monitoring systems in a hospital environment, adhering to stringent real-time patient-data requirements. Candidate should possess strong mechanical aptitude, experience in professional system installation settings, and a willingness to learn new technologies.

Requirements

MAJOR RESPONSIBILITIES:

• Willingness and ability to travel 80-100% of the time (depending on market)


• Complete tasks on scheduled date and within a specified timeframe while offering world-class customer service


• Comply with protocols for communicating status and issues related to work orders


• Troubleshoot complex network issues to ensure acceptable quality of service


• Assist with and install complex, multi-phase systems composed of IT infrastructure and patient-monitoring equipment in both clinical and non-clinical environments


• Provide technical review of system configurations to ensure viability of system performance


• Provide management with feedback and ideas for continuous improvement


• Being a valued part of a diverse and dynamic team

QUALIFICATIONS:

• High school degree or equivalent


• Experience in healthcare and complex networks is a plus


• Professional manner, appearance, and discretion in engaging customer


• Use standard office equipment such as computers, phones, medical test equipment, and hand tools


• Reliable transportation for coverage area


• Self-guided and able to work independently


• Strong organizational skills

PHYSICAL REQUIREMENTS:

• Carry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law


• Flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary


• Lift carry, push, or pull up to 20 pounds, occasionally up to 50 pounds, with assistance available


• Frequently stand, walk, stoop, kneel, twist, crawl, and extended reach


• Regular grasping and repetitive hand movements.

BENEFITS:

• 401(k)


• Dental insurance


• Health insurance


• Life insurance


• Paid time off


• Vision insurance